In D.C. a disabled customer can sue directly within 2 years for compensatory damages and attorney's fees, and civil penalties of $10,000–$50,000 can be added. There is no fixed per-violation award. On top of that, the federal ADA applies in District of Columbia as everywhere: a business that loses or settles a website accessibility suit pays the plaintiff’s attorney’s fees.
The law
The federal baseline
ADA Title III gives a private plaintiff no money damages, but a business that loses or settles pays the plaintiff’s attorney’s fees (42 U.S.C. § 12205 (opens in a new tab)). That fee-shifting is what makes a website claim expensive, in District of Columbia and everywhere else.
Lawsuits in District of Columbia
The lawsuit tracker has no indexed court records from District of Columbia yet.
Questions
Can a business in District of Columbia be sued over an inaccessible website?
Yes. The federal ADA applies in every state, and a plaintiff can sue in federal court for an order to fix the site plus attorney's fees. Under District of Columbia law a person can sue the business directly. We found no court decision applying District of Columbia law to a website.
What is the minimum a District of Columbia court awards for a website accessibility violation?
District of Columbia law sets no fixed minimum per violation. In D.C. a disabled customer can sue directly within 2 years for compensatory damages and attorney's fees, and civil penalties of $10,000–$50,000 can be added. There is no fixed per-violation award.
Do I pay the plaintiff's lawyer if I lose or settle in District of Columbia?
Under the federal ADA, yes: a business that loses or settles usually pays the plaintiff's attorney's fees (42 U.S.C. § 12205). District of Columbia law also provides for attorney's fees.
Which accessibility standard should a District of Columbia business website meet?
The ADA doesn't name a technical standard for businesses. The Justice Department's 2022 guidance points to the Web Content Accessibility Guidelines (WCAG), and its 2024 rule for state and local governments adopted WCAG 2.1 Level AA.