Website accessibility law in Connecticut

In Connecticut a customer must first file with the state Commission on Human Rights and Opportunities and get a release; they can then sue for damages, punitive damages and attorney's fees. There is no fixed per-violation award, and a violation is also a class D misdemeanor. On top of that, the federal ADA applies in Connecticut as everywhere: a business that loses or settles a website accessibility suit pays the plaintiff’s attorney’s fees.

The law

Minimum per violation
None set
Can a person sue for money?
Yes
Attorney's fees under state law
Yes
Other money remedies
  • legal and equitable relief incl. injunctive relief, § 46a-104
  • punitive damages, § 46a-104 (added by P.A. 19-16)
  • court costs, § 46a-104
  • criminal: any violation of § 46a-64 is a class D misdemeanor, § 46a-64(c) (fine amount not verified)
Websites
We found no court decision applying Connecticut law to a website.

The federal baseline

ADA Title III gives a private plaintiff no money damages, but a business that loses or settles pays the plaintiff’s attorney’s fees (42 U.S.C. § 12205 (opens in a new tab)). That fee-shifting is what makes a website claim expensive, in Connecticut and everywhere else.

Lawsuits in Connecticut

The lawsuit tracker has no indexed court records from Connecticut yet.

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Questions

Can a business in Connecticut be sued over an inaccessible website?

Yes. The federal ADA applies in every state, and a plaintiff can sue in federal court for an order to fix the site plus attorney's fees. Under Connecticut law a person can sue the business directly. We found no court decision applying Connecticut law to a website.

What is the minimum a Connecticut court awards for a website accessibility violation?

Connecticut law sets no fixed minimum per violation. In Connecticut a customer must first file with the state Commission on Human Rights and Opportunities and get a release; they can then sue for damages, punitive damages and attorney's fees. There is no fixed per-violation award, and a violation is also a class D misdemeanor.

Do I pay the plaintiff's lawyer if I lose or settle in Connecticut?

Under the federal ADA, yes: a business that loses or settles usually pays the plaintiff's attorney's fees (42 U.S.C. § 12205). Connecticut law also provides for attorney's fees.

Which accessibility standard should a Connecticut business website meet?

The ADA doesn't name a technical standard for businesses. The Justice Department's 2022 guidance points to the Web Content Accessibility Guidelines (WCAG), and its 2024 rule for state and local governments adopted WCAG 2.1 Level AA.